Capital One branch to close in Franklinton
Published 6:40 am Wednesday, August 3, 2016
The Capital One branch in Franklinton will close its doors in late October.
However, the company said the Bogalusa branch will remain open.
“The Bogalusa branch is not affected by this decision,” he said.
The Franklinton branch will be closed Oct. 21.
“As Capital One continues to evolve and optimize our branch network in response to changing customer preferences and to ensure we’re operating as efficiently and effectively as possible, decisions are made to open, renovate, and in some instances, close or relocate branches,” Thorpe said. “After a thorough review, Capital One has made the decision to close the Franklinton branch in October. The decision to close the Franklinton branch is one that our bank leaders do not take lightly. We understand the effect it has on our customers and our associates.”
He said customers will be getting notices in the mail.
“We are encouraging them to give us a call or stop by before their branch closes to ask us any questions,” he said, of the customers. “We can show them the available options to bank at any time with Capital One through online banking and bill pay and mobile banking.”
Thorpe said the decision to close the Franklinton branch could affect as many as nine employees. However, he did say some may continue with the bank.
“Associates will be able to post for roles at other Capital One locations and are receiving extensive career transition support,” he said. “Additionally, all impacted associates are eligible to receive a severance package, including retraining assistance and outplacement services.”